CHAPTER 1:
INTRODUCTION TO THE WORLD RETAILING
Retailing? -->Business activities that adds value to the products and services sold to consumers.
Ex: www.Amazon.com
DISTRIBUTION CHANNEL
Supply chain?--> Firms that make and deliver a given set of goods and services to the ultimate consumer.
Vertical integration?--> Firm performs more than one set of activities in the channel
Ex: Retailer invest in wholeslling and manufacturing
backward integration?--> Retailer performs some distribution and manufacturing activities
Ex: Jaya Jusco sells Scarlet jeans.
forward integration ?--> Manufacturers undertake retailing activities
Ex: Channel (operate its own store)
Retailers add value --> Product assortment
--> Break Bulk
--> Hold Inventory
--> Offer Services
Job Opportunities in Mnagement = Fincance,Accounting,HRM
Job Opportunities in Entrepreneurs = Start new business with their own brands.
Ex: Ingvar Kamprad (IKEA)
Retail Management decision Process
DOING THE RIGHT THING vs DOING THINGS RIGHT
Decision make through -->Long term
--> Made infrequently
--> Location,Organization design and system.
Retail strategy before start the business
- Identifying competition
- Identifying Customer --> Demographic and Life style
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